Shoe Palace

Contacts

Address:
451 University Avenue, Palo Alto, CA 94301
Get directions

Website:
shoepalace.com

Phone number:
+1 650-543-8980

Categories:
Establishment   Clothing store   Shoe store  

Suggest update

Reviews about Shoe Palace

• Cassandra Tang

  Apr, 03 2018
  ★ ★ ★ ☆ ☆
  Has a good selection, but the return/exchange policy should be reevaluated. You can only return a shoe within *14* days. Even if a pair is unused and unworn, if you miss that deadline, you are screwed. Doesn't make sense if the pair you bought is defective before you could even wear it and they still won't let you return it....
  
  Regardless, I still visit this store occasionally, but buying gifts for friends/family is a nightmare given their return policy. Because I don't buy additional shoes or accessories for other people, I just buy for myself. But if only, they had a more customer-friendly return policy, would they be getting _more_ business from me and other customers ;)

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